Quality management is a key element of our corporate policy. Our principles are as follows:
"The requirements agreed with our customers and suppliers form the basis for the correct definition of product quality and services - we value personal contact, mutual trust and reliability in our business relationships."
1. Actions, processes and results are clear in all areas.
2. Our quality management procedures are geared towards preventing mistakes from ever rather than correcting them. (preventative rather than corrective).
3. Quality management is a continuous process.
4. Quality management is an important responsibility at all managerial levels.
5. Organisational, technical and staff-related measures are targeted torwards achieving quality goals.
6. Training is used to communicate and strengthen the reasons for and methods of quality management.
7. Comprehensive quality management procedures covering all aspects of the Group's activities are designed to facilitate quality assurance.
